Have you ever made a purchase only to find out the next day or a few days later that the price decreased by a significant amount? Yeah that happens to me all the time! Luckily many of the top stores, and sometimes even smaller stores, have price matching or price adjustment policies for this very reason!
I always have my eyes open for lower prices on any of my purchases but I’m also realistic with my time. If I have to jump through a few hoops just to get a $0.10 refund on a prior purchase, then I probably won’t even bother.
Here are the price matching policies for some of the largest retailers:
Amazon has an unusual price matching policy since it only cover purchases of televisions and cell phones. All other products are not eligible for price matching.
For TVs: The lower price must be from one of the eligible retailers seen here or even from Amazon itself and the request must be made within 14 days after Amazon ships your TV.
For cell phones: If you find a lower price for the same phone and service plan on the website of one of the following retailers: AT&T, Best Buy, Costco, RadioShack Wireless, Sprint, Target, T-Mobile, Verizon Wireless, or Walmart within 14 days after Amazon ships your phone, then you can request a refund for the difference by emailing Amazon on its Help page.
If you find a lower price from any local competitor or online from Amazon.com, Bhphotovideo.com, Crutchfield.com, Dell.com, HP.com, Newegg.com, or TigerDirect.com, Best Buy will verify and match that lower price. You can do this while you’re about to purchase an item or within the return and exchange period (typically 15 days) if you’ve already made a purchase. Also, because many retailers have differences between its online and in-store prices, Best Buy will match its own online prices if you want to make the purchase in a store or match its in-store prices if you want to make the purchase online.
If you want to price match in-store, just bring proof of the lower price to a register or the Customer Service desk.
If you want to price match on BestBuy.com, you’ll need to call them at 1-888-BEST BUY (1-888-237-8289) since they’ll need to verify the lower price in real time.
Home Depot probably has the simplest policy and I’ve never had a problem with it.
For purchases made in a Home Depot store: If you find the same exact item from any local retailer, simply bring in the ad or some type of proof and not only will they match the lower price they’ll also lower the price by an additional 10%! One time I saw a lower price at a local store, took a picture with my phone, and went to my local Home Depot where they matched the price simply from the picture!
For purchases made on HomeDepot.com: They’ll match any lower price that you find on an online retailer (subject to verification, of course) but they won’t give you an additional 10% unfortunately. Whenever I find a cheaper online price and want to request a price match, I always take a screenshot to ensure I have proof in case the online agent can’t verify the lower price. If you have a Mac computer and forget how to take a screenshot (I always do) this article shows you how.
Kohl’s does price matching and makes price adjustments. I personally find that their price adjustments are much more useful since Kohl’s has pretty big sales every month like clockwork.
For them to match a competitor’s price, they require that you bring a copy of the competitor’s ad with the date and description of the item to a Kohl’s department store.
For price adjustments on an item you’ve purchased at a Kohl’s store or from their website or mobile app, you can either go into a Kohl’s store with the original receipt, call them at (855) 564-5705, or simply email customer service here to request the price adjustment within 14 days of the original purchase. In my experience, it’s super easy to do it via email and they tend to respond in 12-24 hours.
Target has different price matching policies depending on whether you purchased the item on Target.com or in a Target store.
For purchases made in a Target store: If you make a purchase in a physical Target store and then find the same item for a lower price in the next week’s Target Weekly Ad or within 7 days of your original purchase on Target.com, Amazon.com, Walmart.com, BestBuy.com, ToysRUs.com, BabiesRUs.com or even in a competitor’s local printed ad, all you have to do is go to a Target store’s Guest Services Desk with proof of the lower price and your original receipt, and they’ll happily refund you the difference.
For purchases made on Target.com: If you made a purchase on Target’s website or mobile app you can’t go into a store to request a price match or adjustment. However, if you see a lower price on Target.com or in a Target Weekly Ad in the same or next week after your original purchase, simply call Target Guest Services at (800) 591-3869 to request the price match.
For purchases made on Walmart.com: If you see a cheaper price for the same exact product (color, size, quantity) then email Walmart.com Customer Care here to request the price match or to get a refund for the difference if you’ve already purchased the item. The lower price must be from one of these 30 retailers and in stock when the agent attempts to verify the price. They say they’ll get back to you within 24 hours but in my experience it’s much faster than that.
For purchases made in a Walmart store: If you see a lower price in any competitor’s print ad, simply ask for that lower price at the cash register. You don’t even have to have the ad! However, if the price difference is more than 25% they will need to verify the price. Walmart will also price match online prices in-store but the policy is a bit more restrictive. The online price must be from one of the 30 retailers shown here. Please note that the customer care agent has the final decision in accepting an online price.
In the end, if you find a lower price on any item you plan to buy or even one that you have already purchased from any retailer, you might as well ask for a price match because the worst thing that could happen is that they say “No.” On the other hand, you’re very likely to get some money back and that’s a pretty good scenario in my book!